Bartels Heating & Cooling Blog: Archive for the ‘Announcement’ Category

Important Info for Our Customers About Current HVAC Equipment Shortages

Wednesday, June 9th, 2021

outdoor-ac-unitThe HVAC and home services industry is currently facing challenges due to a shortage of equipment from manufacturers. Disruptions in the supply chain because of various factors have affected most brands, and manufacturers have increased equipment costs to contractors like us by 6–10%. All this is happening during an extremely busy season for air conditioning contractors when many people are looking to catch up on services they may have skipped during the pandemic. Many contractors are running into low available inventory and facing difficulties meeting the needs of their customers at this busy time.

What This Means for You

We want you to know that we’re dedicated to providing the best services for our customers in the Hamilton, OH area so they can keep their homes comfortable around the year. Because of equipment shortages, we encourage you to plan ahead for your summer comfort needs and schedule early for services such as repairs or new equipment installation. That way we can provide timely service with the best products.

Thank you for your understanding as we do our best to meet the needs of all our customers. Reach out to us today if you have any questions or if you wish to schedule service.

Call Bartels Heating & Cooling “For a Comfortable Way of Life”!

Continue Reading

A Message from Bartels Heating and Cooling to Our Customers

Wednesday, March 18th, 2020

Here at Bartels Heating and Cooling, we care about the safety and well-being of our customers and employees. We have been closely monitoring the COVID-19 situation and are using the guidance from public health officials.  This is a fluid situation and Bartels will continue to take necessary measures to help protect our employees, their families and our customers.

Bartels Heating and Cooling is currently taking all service calls, maintenance visits, and installation work. We realize that the services we provide are necessary for the health and comfort of your family and assure you that we will be here to provide those services when needed.

Per public health officials, we have instructed our employees to not initiate physical contact with customers.  In addition, we will continue to utilize preventative measures as we have in the past such as wearing shoe covers, using clorox wipes, wearing gloves, etc.

We will continue to monitor the situation as it changes on a daily or even hourly basis.  Bartels heating and Cooling will continue making changes to our routine as required.  In the meantime, stand ready and willing to serve you in every way we can.

Paul Reid
President
Bartels Heating and Cooling

Continue Reading

We Are Your 2019 President’s Award Winners!

Wednesday, May 29th, 2019

Our team here at Bartels Heating & Cooling, Inc. is proud to announce that we’ve received the 2019 President’s Award from Carrier for quality and leadership excellence!

What does this mean?

This means that we’ve been recognized by Carrier Corporation, a leader in heating, air conditioning, and refrigeration solutions, for our commitment to quality, leadership, and excellence in the HVAC industry.

The award is given out each year to a Carrier Factory Authorized Dealer who demonstrates technical expertise while serving as leaders for the Carrier brand. The winning dealerships are committed to service excellence and providing exceptional customer care.

Of course, we couldn’t have done it without you, our valued customers, so we’d like to say thank you! We’d also like to give a special shoutout to our wonderful technicians, who’ve allowed us to grow into the company we are today.

Thank you for all the support, and we look forward to working with you!

For all your heating, cooling, and indoor air quality needs, contact the team at Bartels Heating & Cooling, Inc. today! 

Continue Reading